Payment Policy
At Snyfty, we aim to make your shopping experience straightforward, secure, and worry-free. Below you’ll find details on our payment options, processing procedures, and refund handling.
Payment Methods
- Credit/Debit Cards: Visa, MasterCard, American Express
- All transactions are in British Pounds Sterling (GBP £). Your currency will auto-display at checkout based on your location.
Payment Processing
- Order Confirmation: After successful payment, you’ll receive a confirmation email with your order summary.
- Secure Transactions: We employ encrypted payment gateways to safeguard your transaction data.
Pricing & Promotions
- Pricing: All prices are shown in GBP (£) for UK customers.
- Promotions: Any discount codes or special offers must be applied at checkout and cannot be applied retroactively.
Failed Transactions
- Payment Issues: If your payment is declined, please verify your card details or try another payment method.
- Support: For help with payment failures, email info@snyfty.com
Refund Policy
- Timeline: Refunds for returned or cancelled orders are issued within 7 business days of approval to your original payment method.
- Shipping Costs: If the return stems from our error (e.g., defective or incorrect item), we’ll cover all return shipping charges. Otherwise, original shipping fees are non-refundable.
Payment Security
Your security is our top priority. We use advanced encryption and industry-standard practices to protect your payment and personal information.
Contact Us
If you have questions or need assistance, we’re here to help:
- Email: info@snyfty.com
- Phone: +44 7727 611265
- Address: 60 Swanage Road, Small Heath, Birmingham, B10 9ES, United Kingdom
Opening Hours:
- Monday–Friday: 09:00–18:00
- Saturday–Sunday: 09:00–14:00
We aim to respond within 24–48 hours on business days. For additional support, please consult our FAQ page or visit the Contact Us section on our site.